For the 3rd consecutive year, the InterContinental Johannesburg OR Tamb Airport hotel is the proud recipient of the 2013 Skytrax award in the Best Airport Hotel for Africa category. We are also proud to announce that Tsogo Sun's Garden Court OR Tambo hotel received 3rd place in the same category at the award ceremony held at the Passenger Terminal Expo in Geneva, Switzerland.
The results are based on 12 million passenger surveys completed in a 10-month period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features. Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.
"We guarantee the World Airport Awards are totally free of any commercial influence or bias, and no hotel in the study can exert any influence on the results. Airports and hotels do not pay to be included in this global study, and the awards are respected and recognised as the most prestigious accolades for the world airport industry. We congratulate the InterContinental Johannesburg OR Tambo and the Garden Court OR Tambo Airport hotels for this outstanding achievement", said Edward Plaisted, Chairman of Skytrax.
A safe walk from the bustling terminal building, the sophisticated InterContinental Johannesburg OR Tambo Airport hotel is a tranquil oasis for guests seeking a little respite from the frenetic world of travel. Through its superior brand service standards the hotel ensures that guests always feel a sense of belonging whether they are staying overnight or for a few hours while in transit.
""We are very honoured to be recognised by our guests in this manner. As the leading hotel group in Africa, it exemplifies our commitment to providing world-class accommodation across all market segments. We continue to revolutionise the hospitality industry with our innovative spirit, dynamic management and unequalled levels of service to both the local and international traveller', says Graham Wood, Managing Director of Tsogo Sun hotels.