Tsogo Sun

Gift Cards 

  1. Gift Cards are to be treated as cash.
  2. The Tsogo Sun hotels division Gift Card is not a credit card.
  3. Gift Cards are valid until the earlier of:
    • The redemption of the full value of the card; or
    • for 36 months from date of issue.
  4. Gift Cards are redeemable at any Tsogo Sun hotel in South Africa (excluding SUN1 hotels).
  5. Gift Cards cannot be exchanged for cash and cannot be replaced if lost, stolen or otherwise destroyed.
  6. No cash refund will be given as change, any credit balance will remain on the Gift Card.
  7. Tsogo Sun hotels division Gift Cards require full pre-payment, received either prior to, or at the time of collection.
  8. SunRands may not be used for purchasing Tsogo Sun hotels division Gift Cards.
  9. To check the balance on a Tsogo Sun Gift Card, SMS the 19 digit card number to 41922 (SMS's will be charged for).   For your convenience, Gift Card Customer Services are available on 086 111 1234. 


Tsogo Sun hotels division Gift Cards, read more ...



Customer contact centre
0861 44 77 44 | +27 11 461 9744
Hours of operation:
Open Monday to Friday from 08h00 to 20h00.
Open Saturday from 08h00 to 17h00.
Open Sunday from 09h00 to 17h00 and certain public holidays.
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